Q: What is AllServe?

A: ALLSERVE is the first local prepaid card provider that consolidated gaming, mobile, and other prepaid cards in one single card. Our goal is to provide consumers with the widest range of products with only one card, help the small retailers to carry one prepaid card that can be used on a wide range of products and provide prepaid service providers with an extensive distribution network.

Q: What is ALLSERVE credits?

A: ALLSERVE credits is the virtual currency that can be used to get your favorite gaming, mobile and other prepaid needs at allserv.net

Q: Why should I use ALLSERVE credits?

A:

  1. Convenience
  2. Variety
  3. Real Time
  4. Customer Care
  5. Rewards

Q: Where I can purchase ALLSERVE credits?

A: Available in majority of internet cafes nationwide

Q: How do I register for an ALLSERVE member account?

A: Registering is free and has never been so easy, create a new account here or simply use your Facebook account.

Q: What do I do if I forgot my password?

A: Click here to reset your password

Q: How long do I have to wait before I have the product?

A: For online game products and telecommunication reloads, you will get the product's serial number and PIN (if applicable) immediately. For mobile content, it will be sent to your mobile phone and lead time will be dependant on your mobile service network.

Q: I did not receive my serial number and PIN, what should I do?

A: Check your sales transaction history.

Q: My browser/computer crashed after I submitted my order / I lost the product's PIN and serial number, how do I retrieve my order's PIN and serial number?

A: View your Transaction History. Identify which transaction that you wish to recover.Click on Display PIN and a pop up will appear. Enter your password and click on continue. The serial number and PIN for that transaction will be displayed.

Q: The product's serial number and PIN I purchased can't be used, what should I do?

A: Double check if you have the correct serial number and PIN, and you are at the correct game site's top-up page. If you are still having problems contact our customer service.

Q: I've successfully purchased a game product via ALLSERVE but my game account has not been updated, what should I do?

A: After purchasing the game product, you will receive a serial number and PIN for the game. To load it to the game, you must login to your game's website and enter the serial number and PIN to your account.

If you are still facing issues, please contact the game's customer service.

Q: The Serial Number and PIN of the Allserve Card is invalid.

A: We do not mix Capital letter "I"with Small L - "l"and Number One - "1", Capital Letter O. "O" with Number Zero - "0", Number Six - "6" and Capital Letter G - "G", in our PINs.

Double check if you were able to use the correct PIN at the top-up page. If it still won't work please contact Customer Service.

Q: How to use your Dream Card?

A:

  1. 1. Lightly scratch off coating above to show 16-Digit PIN.
  2. 2. Get your Dream Smart Card Number: Using the TV Remote Control of you Dream System, select MENU, and then select SYSTEM INFORMATION or CONDITIONAL ACCESS. Your Dream Smart Card is a 12-Digit number with prefix “Nagra SC S/N” or “Smart Card Serial Number”. Example: 092012345678.
  3. 3. Contact Dream.
    1. a. Dream Care Hotline: Call (02) 918-8000 or (02) 705-3000
    2. b. SMS: Text DREAM LOAD e.g. DREAM LOAD 1234567890123456 092012345678 send to 2311 (Globe and Touch Mobile).

Q: What is AllServe?

A: ALLSERVE is the first local prepaid card provider that consolidated gaming, mobile, and other prepaid cards in one single card. Our goal is to provide consumers with the widest range of products with only one card, help the small retailers to carry one prepaid card that can be used on a wide range of products and provide prepaid service providers with an extensive distribution network.

Q: What is ALLSERVE credits?

A: ALLSERVE credits is the virtual currency that can be used to get your favorite gaming, mobile and other prepaid needs at allserv.net

Q: Why should I use ALLSERVE credits?

A:

  1. Convenience
  2. Variety
  3. Real Time
  4. Customer Care
  5. Rewards

Q: Where I can purchase ALLSERVE credits?

A: Available in majority of internet cafes nationwide

Q: How do I register for an ALLSERVE member account?

A: Registering is free and has never been so easy, create a new account here or simply use your Facebook account.

Q: What do I do if I forgot my password?

A: Click here to reset your password

Q: How long do I have to wait before I have the product?

A: For online game products and telecommunication reloads, you will get the product's serial number and PIN (if applicable) immediately. For mobile content, it will be sent to your mobile phone and lead time will be dependant on your mobile service network.

Q: I did not receive my serial number and PIN, what should I do?

A: Check your sales transaction history.

Q: My browser/computer crashed after I submitted my order / I lost the product's PIN and serial number, how do I retrieve my order's PIN and serial number?

A: View your Transaction History. Identify which transaction that you wish to recover.Click on Display PIN and a pop up will appear. Enter your password and click on continue. The serial number and PIN for that transaction will be displayed.

Q: The product's serial number and PIN I purchased can't be used, what should I do?

A: Double check if you have the correct serial number and PIN, and you are at the correct game site's top-up page. If you are still having problems contact our customer service.

Q: I've successfully purchased a game product via ALLSERVE but my game account has not been updated, what should I do?

A: After purchasing the game product, you will receive a serial number and PIN for the game. To load it to the game, you must login to your game's website and enter the serial number and PIN to your account.

If you are still facing issues, please contact the game's customer service.

Q: The Serial Number and PIN of the Allserve Card is invalid.

A: We do not mix Capital letter "I"with Small L - "l"and Number One - "1", Capital Letter O. "O" with Number Zero - "0", Number Six - "6" and Capital Letter G - "G", in our PINs.

Double check if you were able to use the correct PIN at the top-up page. If it still won't work please contact Customer Service.

Q: How to use your Dream Card?

A:

  1. 1. Lightly scratch off coating above to show 16-Digit PIN.
  2. 2. Get your Dream Smart Card Number: Using the TV Remote Control of you Dream System, select MENU, and then select SYSTEM INFORMATION or CONDITIONAL ACCESS. Your Dream Smart Card is a 12-Digit number with prefix “Nagra SC S/N” or “Smart Card Serial Number”. Example: 092012345678.
  3. 3. Contact Dream.
    1. a. Dream Care Hotline: Call (02) 918-8000 or (02) 705-3000
    2. b. SMS: Text DREAM LOAD e.g. DREAM LOAD 1234567890123456 092012345678 send to 2311 (Globe and Touch Mobile).

Q: What is AllServe?

A: ALLSERVE is the first local prepaid card provider that consolidated gaming, mobile, and other prepaid cards in one single card. Our goal is to provide consumers with the widest range of products with only one card, help the small retailers to carry one prepaid card that can be used on a wide range of products and provide prepaid service providers with an extensive distribution network.

Q: What is ALLSERVE credits?

A: ALLSERVE credits is the virtual currency that can be used to get your favorite gaming, mobile and other prepaid needs at allserv.net

Q: Why should I use ALLSERVE credits?

A:

  1. Convenience
  2. Variety
  3. Real Time
  4. Customer Care
  5. Rewards

Q: Where I can purchase ALLSERVE credits?

A: Available in majority of internet cafes nationwide

Q: How do I register for an ALLSERVE member account?

A: Registering is free and has never been so easy, create a new account here or simply use your Facebook account.

Q: What do I do if I forgot my password?

A: Click here to reset your password

Q: How long do I have to wait before I have the product?

A: For online game products and telecommunication reloads, you will get the product's serial number and PIN (if applicable) immediately. For mobile content, it will be sent to your mobile phone and lead time will be dependant on your mobile service network.

Q: I did not receive my serial number and PIN, what should I do?

A: Check your sales transaction history.

Q: My browser/computer crashed after I submitted my order / I lost the product's PIN and serial number, how do I retrieve my order's PIN and serial number?

A: View your Transaction History. Identify which transaction that you wish to recover.Click on Display PIN and a pop up will appear. Enter your password and click on continue. The serial number and PIN for that transaction will be displayed.

Q: The product's serial number and PIN I purchased can't be used, what should I do?

A: Double check if you have the correct serial number and PIN, and you are at the correct game site's top-up page. If you are still having problems contact our customer service.

Q: I've successfully purchased a game product via ALLSERVE but my game account has not been updated, what should I do?

A: After purchasing the game product, you will receive a serial number and PIN for the game. To load it to the game, you must login to your game's website and enter the serial number and PIN to your account.

If you are still facing issues, please contact the game's customer service.

Q: The Serial Number and PIN of the Allserve Card is invalid.

A: We do not mix Capital letter "I"with Small L - "l"and Number One - "1", Capital Letter O. "O" with Number Zero - "0", Number Six - "6" and Capital Letter G - "G", in our PINs.

Double check if you were able to use the correct PIN at the top-up page. If it still won't work please contact Customer Service.

Q: How to use your Dream Card?

A:

  1. 1. Lightly scratch off coating above to show 16-Digit PIN.
  2. 2. Get your Dream Smart Card Number: Using the TV Remote Control of you Dream System, select MENU, and then select SYSTEM INFORMATION or CONDITIONAL ACCESS. Your Dream Smart Card is a 12-Digit number with prefix “Nagra SC S/N” or “Smart Card Serial Number”. Example: 092012345678.
  3. 3. Contact Dream.
    1. a. Dream Care Hotline: Call (02) 918-8000 or (02) 705-3000
    2. b. SMS: Text DREAM LOAD e.g. DREAM LOAD 1234567890123456 092012345678 send to 2311 (Globe and Touch Mobile).
| FORGOT PASSWORD

What is AllSERVE?

ALLSERVE is the first local prepaid card provider that consolidated gaming, mobile, and other prepaid cards in one single card. Our goal is to provide consumers with the widest range of products with only one card, help the small retailers to carry one prepaid card that can be used on a wide range of products and provide prepaid service providers with an extensive distribution network.

How do I register?

Registering is free and has never been so easy, create a new account here or simply use your Facebook account.

What is ALLSERVE credits?

ALLSERVE credits is the virtual currency that can be used to get your favorite gaming, mobile and other prepaid needs.

Where to buy ALLSERVE credits?

Available Nationwide through 7-eleven, ULoad Automated Kiosk and in majority of Internet Cafes.