Cubizone

Description
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Customer Service
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Cubizone, the fastest growing online games portal in Malaysia. At Cubizone, our gaming communities will enjoy various services and unique gaming experiences.

Cubi 100

Cubi 250

The HelpDesk System can assist you when you have issues such as:
• Account Related problems (login, lost account etc.)
• Game Related (harassment, guild, quest, bugs, comments etc.)
• Character Related (Stat, skill problems etc.)
• Lost Credits/in-game gold or item mall gold
• Lost item(s)
• Technical Problems
• Payment/Billing problems or enquiries
• Website Related (registration, webpage problem etc.)

If you are not sure how to use the system, please click on the Tutorial Link here. Otherwise, you may proceed to make your case report by clicking here.

*If your case report or description is too long or requires supporting documents via email, please send your case report via email to [email protected]

TOP-UP VIA CUBICARD

First of all, you need to log on to your account at www.cubizone.com

STEP 1 - LOGIN

Log into your Cubizone Account.

STEP 2 - GO TO TOP-UP PAGE

Click on the Topup Cubits button.

STEP 3 - SELECT TOPUP METHOD

Click on “Top-Up via Cubicard”.

You may also navigate your way to the “Top-Up via Cubicard” module through
Members > Cubit Management > Top-Up via Cubicard

STEP 4 - FILL IN TOP-UP DETAILS

Please insert your password and the top up code.

STEP 5 - TOP-UP CONFIRMATION

Please verify and click on the “Top-Up Now” button to confirm.

STEP 6 - RESULT

System will notify you whether your top up is successful.

What is AllSERVE?

ALLSERVE is the first local prepaid card provider that consolidated gaming, mobile, and other prepaid cards in one single card. Our goal is to provide consumers with the widest range of products with only one card, help the small retailers to carry one prepaid card that can be used on a wide range of products and provide prepaid service providers with an extensive distribution network.